Porre il cliente al centro dell’attività aziendale è uno dei passi da compiere al fine di instaurare più che un rapporto di fiducia tra il brand e il consumatore, una vera e propria empatia. È ormai superato il fuorviante concetto de “il cliente ha sempre ragione”.
27 Luglio 2022
10 Novembre 2020
9 Novembre 2020
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